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My Projects

Explore my portfolio to discover a glimpse of my recent projects. Through each endeavor, I demonstrate my prowess as a User Researcher, contributing impactful insights that not only guide decision-making but also weave a compelling empathetic narrative to inspire.

My Personal Philosophy:

 

"Through the seamless integration of quantitative precision and qualitative richness, we craft narratives that transcend data points.This synergy is the catalyst for inspiring action and fostering mutual improvement in both user experience and organizational success."

Help Centre Redesign &
Restructure

User Researcher - Harri Technologies
2024

Talent Acquisition Facelift & Information Architecture

User Researcher - Harri Technologies
2023

Quantitative User Sentiment Dashboards

User Researcher - Harri Technologies
2023

Customer Journey
Map

User Researcher - Harri Technologies
2022

User Personas

User Researcher - Harri Technologies
2022

Walking Interventions Research &
Service Design

Customer Insights Specialist - Auckland Transport 2021

Auckland Transport Brand Marketing Campaign - Post Launch Review

Customer Insights Specialist - Auckland Transport 2021

Public Transport Occupancy Perceptions & App Feature Research

Customer Insights Specialist - Auckland Transport 2020

Speed Karma Marketing Campaign - Post Analysis

Customer Insights Specialist - Auckland Transport 2020

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